Refund & Cancellation Policy

We are committed to client satisfaction. This policy outlines the conditions under which we offer refunds and handle subscription cancellations for our website licenses.

1. Refund Policy

Due to the nature of digital services and software licenses, refunds are offered on a case-by-case basis. A refund is generally only available if the website software is non-functional, broken, or not as described upon delivery, and if our team is unable to provide a working solution within a reasonable timeframe (typically 7 business days).

We offer a **7-day refund period** from the date of the *initial* purchase only. To request a refund, please contact our support team with your domain name and a clear explanation of the issue.

2. Conditions for No Refund

A refund will not be granted under the following circumstances:

• You have changed your mind after the purchase.
• Issues are caused by third-party services, plugins, or server configurations not managed by us.
• You lack the technical knowledge to use the website features that were delivered as described.
• **For any subscription renewal payments.** Refunds are not granted for renewals as they cover continued service, support, and updates.

3. Cancellation Policy

Our website licenses are sold on a subscription basis (e.g., monthly, yearly) and **do not automatically renew**. We do not store your payment information.

You will be notified via email before your license expires with instructions on how to renew. You may choose not to renew at any time. If you do not renew, your website may cease to function after the license expires. No formal cancellation process is required.