All the services and products provided under ServerGenius are meant to be used for lawful purposes only. Any use that violates any United States federal, state, or city law is strictly prohibited. This includes everything, including using copyrighted materials, threatening materials, or materials protected by trade secrets. We are not responsible for the damages you suffer for violating our terms. We hold the right to change the TOS and other policies without prior notification.
Any service interruptions or downtime due to scheduled maintenance by ServerGenius Internet or our network providers will not count towards the uptime guarantee.
ServerGenius Internet is not liable in any way for the failure of third-party services (ex. Apache down, Litespeed down, or any other).
ServerGenius Internet will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike, or other labor disturbance, interruption of or delay in transportation, unavailability of, interruption, or delay in telecommunications or third-party services (including DNS propagation), failure of third-party software or hardware, or inability to obtain raw materials, supplies, or power used in or equipment needed for the provision of the Services.
We strictly don't allow any websites or content that promotes any illegal activity or presents content that may damage our servers or any other server on the Internet. Linking such materials is also strictly prohibited. Any attempt made to undermine or cause harm to our servers is strictly prohibited; detection of such things may result in service suspension without prior notice. We hold the authority to suspend your account without a refund in case we detect any such malicious activities. Server abuse includes, but is not limited to, the following:
A. CPU- and resource-intensive programs
B. Denial of Service Attacks
C. hacking or cracking of any kind (this includes exploits).
D. Account trading
E. Spamming.
Transmission, storage, or distribution of any information, data, or material in violation of any law or regulation is prohibited. This includes, but is not limited to, copyrighted material, trademarks, or any other illegal content. Examples: movies, MP3s, pirated software, hacker programs, or warez sites.
H: We do not allow IRC on our VPS and shared servers. We allow game servers on our VPS accounts; however, they must follow our server resource policy.
I: Warez, image/file dump, mirror, or ad services.
sale of a controlled substance or online pharmacies.
Autosurf sites, investment sites, escrow, HYIP, bank debenture programs, or lottery sites
Brute force programs, IP scanners, mail bombers, and spam scripts
M: Personal proxies are allowed.
N: Phishing.
ServerGenius reserves the right to cancel any service at any time under some circumstances. If the suspension or cancellation of services is done because of a policy violation, you are not eligible for a refund in any case. Customers can cancel any service at any time. But no refunds will be provided if requested after 7 days of purchase (only on managed web or shared hosting). No refunds will be provided for VPS or dedicated or custom plans.
If you cancel your account, and your payments still continue to recur for any reason, such as:
hosting content that promotes adult content, video sites, and music sites. And any racism content, whether it's not limited to color, religion, creed, or any beliefs, will result in the immediate suspension of services. You can't use web hosting as file hosting to store your files. We allow cron for a minimum of 15 minutes; if you use it for less than 15 minutes, then we have the right to suspend your hosting account.
Websites that promote adult content, pornography, or sex-related content are allowed under some circumstances; contact the support team before including such content. Child pornography is strictly prohibited; if we find any child pornographic content, we'll immediately suspend your services.
If we receive any kind of copyrighted content notice by DMCA, then we will take immediate action on it and suspend your Website and account without giving you notice. If you repeat it, we will charge a fine of a minimum of ₹3,500 to ₹10,000 on it.
As a web hosting company, we want to emphasize that we do not provide data backups for your account. It is your responsibility to maintain regular backups of your website's data and content. We shall not be held liable for any data loss or damage, including but not limited to data corruption, accidental deletion, or hardware failure.
We strongly advise all our clients to implement their backup solutions and ensure the safety of their data. While we employ various security measures to protect your data, it is essential to take additional precautions to safeguard your information.
By using our services, you agree to take full responsibility for your data backups and acknowledge that we shall not be held accountable for any data loss or any related consequences.
We don't allow spam or bulk emailing under any circumstances. You can't use our servers or any services for bulk or unsolicited e-mails. You can send 100 messages per hour with your account. Subscribing email addresses to any mailing list without the express permission of the email address owner is prohibited. All mailing lists run on our servers must be closed-loop (confirmed opt-in). Users may be charged a fee for blacklist removal of ₹30,000 or more.
ServerGenius does not offer migration assistance for any hosting services. Customers are responsible for handling their own migrations independently.
We reserve the right to refuse, cancel, or suspend service at our sole discretion.
ServerGenius holds the right to change the prices, policies, and configurations of any account when needed without prior notice.
ServerGenius expects that its customers will abide by all of our rules and all applicable laws. A subscriber's failure to comply with those laws will violate ServerGenius policy. Finally, ServerGenius wishes to emphasize that in signing the service agreement, subscribers indemnify ServerGenius for any violation of the service agreement, law, or ServerGenius policy that results in loss to ServerGenius or the bringing of any claim against ServerGenius by any third party. This means that if ServerGenius is issued because of a subscriber's or customer'sthe subscriber will pay any damages awarded against ServerGenius, plus costs and reasonable attorneys' fees.
ServerGenius holds the right to change prices, policies, and configurations of any account when needed without any prior notice.